Jump to Section:
- Most shipping information can be found here.
- All rings include free expedited shipping in the USA.
- Upgraded shipping can be added during checkout if you need your ring faster. This does not override any processing times.
- Many of our rings ship in 1 business day. Others take between 2 days and 12 weeks to be completed. Each ring states the associated processing time in the bullet points below the price.
- Engraving does not delay your order.
- Orders do not ship on weekends or major USA holidays.
- We typically use FedEx or USPS to ship orders, but we reserve the right to use any carrier.
- If you list a PO box as your shipping address, please also include a physical address for FedEx deliveries.
- Fingerprint and/or handwriting rings take 2-3 business days to create after we receive your images.
- Our rings ship from the United States.
- Orders are processed quickly, so we may not be able to modify your order after it is placed.
- Tracking numbers are sent via email. It may take 24 hours for the carrier to update the status once they receive the package.
- Ring sizing can be tricky. We have lots of details here.
- Free ring sizers are available here (USA only).
- Details about ring widths are available here.
- Most, but not all, of our rings are comfort fit. Each ring states the fit type in the details below the price.
- You can read more about comfort fit rings here.
- Most new and unworn rings can be exchanged for another size or style within 30 days of delivery.
- Exchanges must be requested via email or through our online request form.
- Many, but not all, of our rings can be exchanged for life. Rings with lifetime resizing may be exchanged anytime regardless of wear.
- Exchanges take about 2 weeks, but we can typically arrange expedited exchanges if needed. Let our team know if you need an expedited exchange when you send your request.
- Engraving is not covered for new rings.
- Shipping fees for exchanges are the responsibility of the customer.
- 14k gold rings have exchange fees.
- Our main return policy is available here.
- Returns must be requested via email or through our online request form.
- Most new and unworn rings can be returned within 30 days of delivery.
- Engraving fees are non-refundable.
- Shipping upgrades (overnight shipping, international shipping) are non-refundable.
- If you would like to order a few rings or a few sizes at once to try on, feel free to do so! We'll set up a return for anything you don't love.
- Orders of 5 or more rings that are returned may be subject to a restocking fee.
- Our actual shipping costs may not be refundable in cases where multiple orders are placed and returned.
- Many of our rings include a lifetime manufacturer's warranty. A link to the specific policy is listed in the details below each ring's price.
- General warranty details are available here.
- Care details are available.
- Our contact details and other information is available here.
- We are closed on weekends and holidays.
- Read more information about us here.
- See some of our thousands of customer reviews here.