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- Most jewelry ships the same or next business day.
- Some items are custom made. All processing times are listed in the bullet points below the price.
- Engraving will not delay your order.
- Orders are processed quickly, so we may not be able to modify your order after it is placed. Contact us here if you need to request a change to an order that has not yet shipped.
- Fingerprint and handwriting engraved rings take 2-5 business days to create after we receive your images.
- All jewelry includes free expedited 2-3 business day shipping in the USA.
- Shipping upgrades are available at checkout. Upgrades do not override processing times.
- Most orders are shipped with FedEx, UPS, or USPS.
- If you list a PO box as a shipping address, please also include a physical address for FedEx and UPS deliveries.
- Orders do not ship on weekends or holidays.
- Our jewelry ships from the United States.
- Outer shipping packaging is discreet and doesn't indicate jewelry or gift contents.
- Tracking numbers are sent via email. It may take 24 hours for the carrier to update the status once they receive the package.
- Shipping information can be found here.
- Ring sizing can be tricky. Click here to learn more about sizing.
- Free ring sizers are available (USA only).
- Read about different ring widths here.
- Most, but not all, of our rings are comfort fit. Each ring states the fit type in the details below the price.
- Learn more about comfort fit rings.
- Most new and unworn jewelry can be exchanged for another size or style within 30 days of purchase.
- Exchanges must be requested via email or through our online request form.
- Rings with lifetime size exchanges may be exchanged anytime regardless of wear.
- Exchanges take about 2 weeks, but we can typically arrange expedited exchanges if needed.
- Engraving fees apply for replacement and exchanged rings.
- Shipping fees are the responsibility of the customer.
- 14k gold rings incur warranty and size exchange fees.
- Our return policy is available here.
- Returns must be requested via email or through our online request form.
- Most new and unworn rings can be returned within 30 days of purchase.
- Engraving fees are non-refundable.
- Rings with engraving are refundable unless otherwise noted.
- Shipping fees are non-refundable (overnight shipping, international shipping).
- If you would like to order a few rings or a few sizes at once to try on, feel free to do so! We'll set up a return for anything you don't love.
- Returns of 5 or more items may be subject to a restocking fee.
- Actual shipping and handling costs of $9.99 per item are refundable for one ring per household. Rarely, this fee may not be refundable in cases where multiple orders are placed and returned.
- Many of our items include a manufacturer's warranty. A link to the specific policy is listed in the details below each ring's price.
- General warranty details are available here.
- Read about how to care for your ring.
- Our contact details and other information is available here.
- We are closed on weekends and holidays.
- Read more information about us here.
- See some of our thousands of customer reviews here.